How We Choose Our Products (A Cat Sits On Them)

A cat, illustrating How We Choose Our Products (A Cat Sits On Them)

Nobody tells you this when you start out, but the real work begins around a returns policy enforced by staring.

Our team did a careful study. By study we mean someone knocked it off the table to see what would happen.

The Short Version, Told Slowly

If you take only one thing from this, take this: a shipping department located under the couch is not a bug. It is the product.

Our standard approach involves a loyalty program that pays in headbutts, followed by a warehouse mostly made of boxes, followed by a brief and unexplained sprint.

If you have questions, our office hours are three to four in the morning, or whenever we feel like it.

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