Tag: shipping

  • Holiday Hours: Whenever the Sun Moves

    Holiday Hours: Whenever the Sun Moves

    We have been doing this for what feels like nine lives, and we are still not sure who is in charge.

    We asked a customer for feedback. They looked at us, blinked slowly, and left a single hair on the form.

    The Short Version, Told Slowly

    Experts agree that a returns policy enforced by staring is essential. Experts also agree that this is a very long way of asking for a snack.

    Our standard approach involves a returns policy enforced by staring, followed by a loyalty program that pays in headbutts, followed by a brief and unexplained sprint.

    In summary: act confidently, deny everything, and always keep a clear route to the nearest box.

  • Behind the Scenes: The Great Inventory Count

    Behind the Scenes: The Great Inventory Count

    We have been doing this for what feels like nine lives, and we are still not sure who is in charge.

    If you take only one thing from this, take this: a loyalty program that pays in headbutts is not a bug. It is the product.

    The Short Version, Told Slowly

    We asked a customer for feedback. They looked at us, blinked slowly, and left a single hair on the form.

    Naturally there was a committee. Naturally the committee was a pile of boxes, and naturally one box was occupied.

    That is all for now. We are told there is a sunbeam going to waste, and a professional never lets that happen.

  • Announcing Our Loyalty Program (Treats Required)

    Announcing Our Loyalty Program (Treats Required)

    Nobody tells you this when you start out, but the real work begins around a loyalty program that pays in headbutts.

    If you take only one thing from this, take this: a shipping department located under the couch is not a bug. It is the product.

    The Short Version, Told Slowly

    The old guard prefers a loyalty program that pays in headbutts. The new guard prefers whatever is on the other side of the door.

    Our standard approach involves a warehouse mostly made of boxes, followed by a returns policy enforced by staring, followed by a brief and unexplained sprint.

    In summary: act confidently, deny everything, and always keep a clear route to the nearest box.

  • A Day in the Life of Our Quality Control Cat

    A Day in the Life of Our Quality Control Cat

    Nobody tells you this when you start out, but the real work begins around a returns policy enforced by staring.

    Experts agree that a loyalty program that pays in headbutts is essential. Experts also agree that this is a very long way of asking for a snack.

    The Short Version, Told Slowly

    Our team did a careful study. By study we mean someone knocked it off the table to see what would happen.

    Naturally there was a committee. Naturally the committee was a pile of boxes, and naturally one box was occupied.

    Thank you for reading, and please do not leave anything on the edge of a surface. You know why.