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Tag: customers
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Gift Guide: Things They Will Ignore
Nobody tells you this when you start out, but the real work begins around a warehouse mostly made of boxes.
Our team did a careful study. By study we mean someone knocked it off the table to see what would happen.
The Short Version, Told Slowly
Experts agree that a returns policy enforced by staring is essential. Experts also agree that this is a very long way of asking for a snack.
We asked a customer for feedback. They looked at us, blinked slowly, and left a single hair on the form.
Thank you for reading, and please do not leave anything on the edge of a surface. You know why.
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Customer Service Is Currently Napping
A reader wrote in this week with a question that deserves a serious answer, so here is an unserious one.
We asked a customer for feedback. They looked at us, blinked slowly, and left a single hair on the form.
The Short Version, Told Slowly
The old guard prefers a returns policy enforced by staring. The new guard prefers whatever is on the other side of the door.
If you take only one thing from this, take this: a warehouse mostly made of boxes is not a bug. It is the product.
Thank you for reading, and please do not leave anything on the edge of a surface. You know why.